Munggur wood is natural timber, as such, a natural 'living' material.
Munggur wood products will respond to temperature and humidity variations by expanding and contracting. Your items can experience movements and cracks as it adjusts - this is not a fault but a natural occurrence within the fibres of a natural product.
The natural moisture content of solid munggur items is high. Although our products are kiln-dried for an extensive period, the design of this particular product embraces thickness in timber which will hold moisture in the centre. During this item’s transport, moisture can creep to the surface and leave water blemishes. While we have a process of further enhancing our munggur wood pieces after receiving them at our warehouse, the moisture content of munggur wood can change, and excess moisture may surface. It is to be expected water blemishes remain as part of the characteristics of solid munggur wood.
As with any natural material, existing fluids and moisture can leech over time, which may cause stains on some surfaces. We do not recommend placing this natural timber piece directly onto carpets or rugs. Moisture will generally seep through the ends of the timber. If placing it onto carpets or rugs, markings may be avoided by using a protective liner such as thick plastic.
Many of our timber ranges are characterful woods with the appearance of naturally occurring knots, and a variety of colours. Grains and knots found in wood is simply a character of timber and not a defect.
No one piece of munggur timber is alike and customers’ should expect a variance in tone, veins, grain pattern, leaching, cracking and knots.
None of the above is viewed as a fault; we embrace these changes as the natural characteristics and beauty of timber furniture.
Uniqwa does not offer refunds, replacements or exchanges arising from the look of the timber as described here. These are particular unique aspects that a customer accepts when purchasing Uniqwa furniture.
